Kacific Broadband Powering Digital Healthcare In Timor-Leste
Rural and suburban health clinics across Timor-Leste use Kacific’s satellite broadband to connect, improving the distribution of vital medicines, equipment and patient information nationwide.
Satellite bandwidth connects healthcare centres nationwide
Services: Kacific Flex VNO
Location: Timor-Leste, South East Asia
The Democratic Republic of Timor-Leste is a mountainous island region of South East Asia, with settlements spread across the country’s main land mass and Atauro Island. With just 1.3 million people in an area of 15,410 km2 and under-developed communications and transport infrastructure, Timor-Leste poses a unique challenge to telecommunications operators. For many of its citizens the high cost of internet is prohibitive, which is contributing to low internet penetration.
Despite the challenges, Timor-Leste is making excellent progress to reach its goals for a healthier population, reduced poverty, raised income levels and improved national productivity. A key healthcare initiative is connecting remote health clinics and pharmacies across the country to Kacific’s high-speed satellite broadband service.
“The internet connection is crucial in helping us achieve the ultimate goal of using healthcare software in real time. Timor-Leste will be able to manage its medical resources more efficiently to benefit patients.” said Minister Rui Maria de Araújo.
Led by Minister of Health Dr. Rui Maria de Araújo, the Ministry implemented the online system of AdenCare (Saudé na familia) to keep a national health database of all patients and AdenBox to manage supplies and medicines. In 2015, AdenBox was implemented at SAMES medical warehouse facility in Dili, the National Hospital of Guido Valaderes and in pilot sites at Baucau and Dili District Health Centres. However, this did not reach more isolated rural communities across the country – areas to which transport could cause delays and challenges.
“In Timor-Leste there have been issues with stockouts and distribution of vital medicines,” said Dr Rajesh Pandav, WHO representative for Timor-Leste. “A good quality internet connection is essential for the web-based tool introduced by SAMES to manage logistical supplies.”
To make sure health clinics and pharmacies throughout Timor-Leste had access to these vital online tools, Kacific and local partner Gardamor connected the SAMES medical warehouse facility and 75 other sites using small and easy-to-maintain very small aperture terminals (VSAT). This robust and reliable technology was key in the fast and affordable nationwide deployment. Broadband internet channelled through the VSAT reaches speeds of up to 20mbps.
Gardamor was the only service provider who could facilitate the right technology and a high-quality internet connection in even the most remote areas of the country thanks to the capacity from Kacific’s satellite broadband.
“To make a difference for all Timor-Leste’s people, the internet connection needs to be available wherever people live. Our service gives communities in rural locations the same high-speed, good quality and low-cost internet connection as people in Dili,” said Eduardo Belo Soares-Gattot, CEO Gardamor.
With a strong internet connection, tailored technology and good training, medical staff in the South East Asian nation now have the tools to provide the best care to their patients.