Q1 Q13: Where do I get help if I have more questions?
You may contact Kacific’s Sales Director based in your country or Kacific through the website or email.
Q2 Q12: What is Kacific’s Acceptable Use Policy?
All users should be able to access our services and get the best possible experience through our local Internet Service Providers. Kacific Gigstarter plans are subject to Kacific’s Acceptable Use Policy (“AUP”).
Please contact your internet service partner for more information about the AUP or visit Kacific’s website to view the policy.
Q3 Q11: Do I get exclusivity as a Kacific Authorised Distributor in my area/location?
Please check with your assigned Internet Service Provider about the policy regarding area exclusivity. Kacific ensures that all Kacific Authorised Distributors, regardless of area, are entitled to the same incentive schemes, promotions and technical support.
Q4 Q10: If I work with Internet Service Provider A, can I also work with Internet Service Provider B?
You can only work with one Internet Service Provider. Once you have successfully registered, Kacific will assign you to an Internet Service Provider to work with.
Q5 Q9: I already have a job. Can I do this on weekends?
Yes, you can resell Gigstarter plans at any time.
Q6 Q8: How should I use the logos of my Internet Service Provider and Kacific respectively in marketing materials?
Since the Internet Service Provider is a licensed operator in your country, its logo should be prominently visible. As a footer to the Internet Service Provider logo, you can add “Powered by Kacific” in the bottom right corner. Please refer to the template as an example.
Kacific and our local Internet Service Provider will provide you with core marketing materials such as brochures and digital photos to use for social media for you to promote our products.
Q7 Q7 : Who are my potential customers?
Gigstarter plans can be offered to anyone who wishes to enjoy a broadband service. Potential end-users for Gigstarter are Government agencies, businesses, and residential internet users.
Q8 Q6: What are my responsibilities as a KAD?
- To promote and sell Gigstarter through your store or individual sales representatives
- To sign on new end-users
- To install equipment at the end-user’s site against a fee assigned by Kacific
- To retain end-users and resell new plans in future
Q9 Q5: Do I need any licence to become a distributor? What resources are provided to me?
You would need a business licence to become a Kacific Authorized Distributor.
Kacific will provide two training modules and a marketing kit to prepare you to sell and effectively install equipment at an end-user’s site:
- Sales, Marketing and Delivery
If you do not plan to be the person who installs the equipment, you may assign a representative to go through the installation module.
Upon successful completion of the three installation assignments, you or your staff member will be certified as a Kacific Certified Installer.
Q10 Q4: How can I become a Kacific Distributor?
Step 1: Please visit our website and fill in your details at http://kacific.com/contact. Select ‘Apply to be a distributor’ under the Purpose section.
Step 2: You will receive a first contact email from our local sales directors to verify your details as a potential distributor. You will need to provide the address of your store and documents for vetting. These include your name, email address, contact details, proof of address, business registration certificate and passport or identity card.
Step 3: Once your application is accepted, you will be invited to sign a KAD Agreement.
Step 4: Upon receiving your signed agreement, Kacific will introduce you to the local Internet Service Provider (ISP) and Authorised Distribution Partners (ADPs) that you have been assigned to work with. You will receive a Letter of Agent Appointment from our local ISP partner to certify that you have been appointed as its official agent or reseller in your area.
We recommend that you frame the letter and display it in your store so potential end-users can quickly and easily identify you.
Step 5: Complete both training modules and become certified as a Kacific Certified Installer. For more details, refer to Question 5.
Step 6: Buy at least one terminal from your ADP so you can start serving your first end-user. For more details refer to Question 7.
Step 7: You can now start selling Gigstarter!
Q11 Q3: What are the potential earnings of a Kacific Distributor?
You can earn up to US $350, and more, for every end-user that you sign up for and whose equipment you successfully install. Your earnings will depend on the plan each end-user signs up to.
Enjoy an additional one-time incentive if you sign up end-users on higher-tier plans (e.g., 7-user Gigstarter plan).
To find out more about the exact breakdown of your earnings and how you can collect them, please contact your local Sales Directors or write in to email@example.com.
Q12 Q2 : What are the plans offered under Gigstarter?
There are two types of Gigstarter plans:
- Volume-based capped plans
- Unlimited plans, subject to Fair Usage Policy (FUP)
Q13 Q1: What is the Kacific Authorised Distributor (KAD) program?
The KAD Program allows qualified individuals or business owners to partner with Kacific and our local Internet Service Provider to re-sell Gigstarter, Kacific’s fully managed wholesale internet connectivity plan-in-a-box.
Our KADs can enjoy unlimited earning potential through active sales acquisition with the support of Kacific:
- Join a growing network of internet service providers, warehousing, service delivery and technology partners.
- Take advantage of collaborative business planning, sales, technical training and certification, annual roadmap workshops and more.
- Gain access to a dedicated Channel Account Manager, Sales and Marketing support, the partner showcase and more.