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Dec 07 2021

Information Technology (IT) Director

The Information Technology (IT) Director responsible for the leadership and the success of the IT infrastructure, company Office IT Automation (OA), and involved in the design and improvement of network to meet company’s business requirements. The candidate shall also be part of developing new products for the company and have prior knowledge/experience in cybersecurity would be an added advantage.


If you hold at least degree in Electronics/Telecommunication/IT/Computer Engineering or related, have at least 10 years of experience in the communications/IT industries, of which 5 years is in satellite communications and fit the below profile, we want to talk to you!


Key roles shall include (not limited to):

IT Network Infrastructure

  • Lead, supervise and manage the second-level support operation to support any Kacific IT Network to meet or better the Service Level Agreement (SLA);
  • Ensure that sufficient hardware/software requirement to operate and meet the current demands of Kacific IT Network;
  • Perform analysis study and recommend solutions for improvement and growth of the Kacific IT Network.
  • Recommend and managing of high availability and resiliency of the Kacific IT Network;
  • Ensure sufficient coverage of vendor support and coverage on all Kacific Network equipment;
  • Perform anomaly investigation and produce appropriate documentation as directed;
  • Coordinate and liaise with line service providers on service issues;


Office Automation (OA)

  • Lead, supervise and manage the company office automation support team to provide quality service in the Office IT operations.
  • Ensure that sufficient coverage for the computers, software licenses, and support maintenance for company Office Automation systems;
  • Ensure that company IT policy is being adhered and compliance to audits;
  • Liaise with system and service providers on issues, improvements and support renewals;
  • Perform anomaly investigation and produce appropriate documentation as directed;
  • Ensure the commissioning and testing of new hardware or software applications meets standards and policy before deployment;
  • Provide recommendations on new technology for improvement of the company OA;



  • Ensure network the Risk Mitigation and Business Continuity Plan (BCP) for both IT Network and company OA on regular basis;
  • Provide recommendation to the Pre-Sales, Sales and Marketing in new potential business opportunities and/or growth in existing business;


The successful candidate should:

Sectorial Experience

  • Track record on building small to medium size network for enterprises
  • Familiar with industry verticals such as mobile telecommunication (4G/5G), emergency services, digital healthcare, digital education, Internet Wi-Fi spots



  • Strong technical knowledge of IP networking, familiar with Internet Service Provider (ISP) infrastructure, and WIFI network
  • Technical knowledge in Mobile Backhaul, Enterprise network, video/OTT service
  • Familiar with database, and integrate/build API
  • Experience in handling High Throughput/Multi-spot beam satellites is a strong
  • Knowledge and experience in VSAT Hub systems, with a strong preference for Newtec and iDirect
  • Familiar with ISO27001 framework for Cybersecurity



  • At least 5 years of management experience across IT department
  • Provide effective management skills and good team leadership
  • Excellent interpersonal and communication skills (written, verbal and presentation)
  • An ambitious self-starter, minimum supervision, and able to work in a fluid and fast-moving environment
  • Knowledge and experience of conducting business in country of operations of Kacific-1 is a plus



Please send us your resume to with the title of the position in the subject header. And please pass along the opportunity if it sounds like a good fit for someone you know!