Kacific to Fly Vanuatu Student to Visit Space Factories | Kacific1 Milestones: Bus and Payload Integration Complete | Media Statement: Samoa’s Pacific Satellite Connectivity Project and Kacific | Pacific Satellite Connectivity Project – Samoa | Christian Shares Personal Journey With Salamander Magazine | Kacific Recognised for Best Digital Inclusion in the Pacific | INSEAD Alumni Gain Insight Into The Business Of Affordable Internet | Award-Winning Satellite Technology Driving Solutions to the Digital Divide | Interview with Philippines Airlines’ Mabuhay Magazine | Kacific1 Moves Into Final Phase Of Construction – On Track For 2019 Service | Tongan Government signs deal with Kacific for remote island connectivity and fibre back-up | Satellite’s Role In Relieving The Tonga Fibre Cut | Activations, Presentations and Party Time at PITA 2019 | Kacific CEO Talks with Telecom Times | Kacific Becomes a Full Member of GVF | Kacific Sponsors FICTAP 20th International Cable Congress | Meeting Data Demand in Pacific Townships | Kacific1 Milestones: Testing Begins | Tongan Fibre-Optic Cable Outage Relieved by Satellite | Kacific Awards Newtec Contract To Boost Affordable Broadband Services Across Asia-Pacific On Kacific1 | Kacific Lays Out Service Plans to Support Launch of Kacific1. Outlines Plans for Kacific2 | Philippines VIPs Mark Milestones in the Construction of Kacific Satellite at Boeing Factory | Kacific Accepts 2018 Better Satellite World Award | “Building a 4G LTE Network has Never Been Cheaper or Easier” Says Adrian Potter | New Zealand Sales Director Matteo Catanuto Speaks with NZ’s #1 Podcast | Senior Government Ministers and Public Servants Mark Milestone in Satellite Construction at Boeing Factory | Kacific Announced as Recipient of the 2018 Better Satellite World Award from Space & Satellite Professionals International | Connecting the World, Village by Village: Five Reasons Why Satellite is the Key | John Hawker Strengthens Kacific Sales Team, Leading Efforts Across Melanesia and the Pacific | Diversification in the Wave of Next-Generation Satellites | Kacific Appoints Matteo Catanuto to Head Sales in New Zealand and the Pacific | Kacific Selects Kratos to Build State-of-the-Art Multi-Site Gateways for Kacific-1 | Kacific appoints Brandon Seir to Head Broadband Marketing of Products as Satellite Launch Looms | Kacific Listed by Techcrunch Amongst Most-Funded New Private Satellite Companies Worldwide | Kacific and Gardamor to Connect Remote Health Clinics Throughout Timor-Leste | High Throughput, Low Cost – The Future Of Satellites In Asia Pacific | Kacific at PITA 2018: Accessibility Grows Micro Markets In The Pacific | Introducing GigStarter: Connect Your Connections | Vanuatu flag raised as country’s first commercial satellite commences construction at Boeing Satellite Systems | Kacific heads to New Zealand: ‘Land of the Long White Cloud’ | Kacific-1 Passes Critical Design Review – Moves Into Production Phase | NewSpace People: “No Company has Ever Targeted This Segment of The Market with a Realistic Value Proposition.” | Kacific Selects SpaceX to Provide Launch Service | Taking the Tour de Timor to the World via Kacific’s Satellite Connections | Kacific Places Order with Boeing for a High Throughput Satellite | Via Satellite: “Kacific Capacity More Than 70 Percent Presold on First Satellite” | Kacific’s first operational service – connecting rural Vanuatu to the world | “Beyond the Blue Continent” in SatMagazine | Kacific selects AV-Comm teleport for first satellite broadband service in the Pacific | SatelliteFinance reports on UK private investor stake in Kacific | UK Private Investor Takes US$20 Million Stake in Kacific | Kacific features in a Satellite Finance story | Kacific honoured with award for Best Potential in Asia | Kacific the ‘budget airline’ of the internet in rural Indonesia | Kacific and BigNet bring fast affordable broadband to all Indonesians | Pacific Wave Conference: connectivity key to economic growth and resilience | Tokelau selects Kacific to deliver high-speed broadband | Vanuatu government announces a new dawn in education | Kacific to bring fast broadband to Kiribati’s most remote islands | Kacific signs cooperation agreement supporting ITU’s affordable connectivity program for 11 Pacific countries | Kacific inks five year satellite broadband agreement with Solomon Telekom Company Limited | “Flying High” in August CommsDay | Tuvalu Telecommunications Corporation signs five year satellite broadband deal with Kacific | Kacific Features in SatMagazine’s June 2014 issue | Kacific offers Vanuatu Students a chance to “Touch the Sky” | Kacific satellite to provide faster, more affordable broadband to Pacific nations | Data demand drives opportunities for HTS satellites | Kacific to Fly Vanuatu Student to Visit Space Factories | Kacific1 Milestones: Bus and Payload Integration Complete | Media Statement: Samoa’s Pacific Satellite Connectivity Project and Kacific | Pacific Satellite Connectivity Project – Samoa | Christian Shares Personal Journey With Salamander Magazine | Kacific Recognised for Best Digital Inclusion in the Pacific | INSEAD Alumni Gain Insight Into The Business Of Affordable Internet | Award-Winning Satellite Technology Driving Solutions to the Digital Divide | Interview with Philippines Airlines’ Mabuhay Magazine | Kacific1 Moves Into Final Phase Of Construction – On Track For 2019 Service | Tongan Government signs deal with Kacific for remote island connectivity and fibre back-up | Satellite’s Role In Relieving The Tonga Fibre Cut | Activations, Presentations and Party Time at PITA 2019 | Kacific CEO Talks with Telecom Times | Kacific Becomes a Full Member of GVF | Kacific Sponsors FICTAP 20th International Cable Congress | Meeting Data Demand in Pacific Townships | Kacific1 Milestones: Testing Begins | Tongan Fibre-Optic Cable Outage Relieved by Satellite | Kacific Awards Newtec Contract To Boost Affordable Broadband Services Across Asia-Pacific On Kacific1 | Kacific Lays Out Service Plans to Support Launch of Kacific1. Outlines Plans for Kacific2 | Philippines VIPs Mark Milestones in the Construction of Kacific Satellite at Boeing Factory | Kacific Accepts 2018 Better Satellite World Award | “Building a 4G LTE Network has Never Been Cheaper or Easier” Says Adrian Potter | New Zealand Sales Director Matteo Catanuto Speaks with NZ’s #1 Podcast | Senior Government Ministers and Public Servants Mark Milestone in Satellite Construction at Boeing Factory | Kacific Announced as Recipient of the 2018 Better Satellite World Award from Space & Satellite Professionals International | Connecting the World, Village by Village: Five Reasons Why Satellite is the Key | John Hawker Strengthens Kacific Sales Team, Leading Efforts Across Melanesia and the Pacific | Diversification in the Wave of Next-Generation Satellites | Kacific Appoints Matteo Catanuto to Head Sales in New Zealand and the Pacific | Kacific Selects Kratos to Build State-of-the-Art Multi-Site Gateways for Kacific-1 | Kacific appoints Brandon Seir to Head Broadband Marketing of Products as Satellite Launch Looms | Kacific Listed by Techcrunch Amongst Most-Funded New Private Satellite Companies Worldwide | Kacific and Gardamor to Connect Remote Health Clinics Throughout Timor-Leste | High Throughput, Low Cost – The Future Of Satellites In Asia Pacific | Kacific at PITA 2018: Accessibility Grows Micro Markets In The Pacific | Introducing GigStarter: Connect Your Connections | Vanuatu flag raised as country’s first commercial satellite commences construction at Boeing Satellite Systems | Kacific heads to New Zealand: ‘Land of the Long White Cloud’ | Kacific-1 Passes Critical Design Review – Moves Into Production Phase | NewSpace People: “No Company has Ever Targeted This Segment of The Market with a Realistic Value Proposition.” | Kacific Selects SpaceX to Provide Launch Service | Taking the Tour de Timor to the World via Kacific’s Satellite Connections | Kacific Places Order with Boeing for a High Throughput Satellite | Via Satellite: “Kacific Capacity More Than 70 Percent Presold on First Satellite” | Kacific’s first operational service – connecting rural Vanuatu to the world | “Beyond the Blue Continent” in SatMagazine | Kacific selects AV-Comm teleport for first satellite broadband service in the Pacific | SatelliteFinance reports on UK private investor stake in Kacific | UK Private Investor Takes US$20 Million Stake in Kacific | Kacific features in a Satellite Finance story | Kacific honoured with award for Best Potential in Asia | Kacific the ‘budget airline’ of the internet in rural Indonesia | Kacific and BigNet bring fast affordable broadband to all Indonesians | Pacific Wave Conference: connectivity key to economic growth and resilience | Tokelau selects Kacific to deliver high-speed broadband | Vanuatu government announces a new dawn in education | Kacific to bring fast broadband to Kiribati’s most remote islands | Kacific signs cooperation agreement supporting ITU’s affordable connectivity program for 11 Pacific countries | Kacific inks five year satellite broadband agreement with Solomon Telekom Company Limited | “Flying High” in August CommsDay | Tuvalu Telecommunications Corporation signs five year satellite broadband deal with Kacific | Kacific Features in SatMagazine’s June 2014 issue | Kacific offers Vanuatu Students a chance to “Touch the Sky” | Kacific satellite to provide faster, more affordable broadband to Pacific nations | Data demand drives opportunities for HTS satellites | Kacific to Fly Vanuatu Student to Visit Space Factories | Kacific1 Milestones: Bus and Payload Integration Complete | Media Statement: Samoa’s Pacific Satellite Connectivity Project and Kacific | Pacific Satellite Connectivity Project – Samoa | Christian Shares Personal Journey With Salamander Magazine | Kacific Recognised for Best Digital Inclusion in the Pacific | INSEAD Alumni Gain Insight Into The Business Of Affordable Internet | Award-Winning Satellite Technology Driving Solutions to the Digital Divide | Interview with Philippines Airlines’ Mabuhay Magazine | Kacific1 Moves Into Final Phase Of Construction – On Track For 2019 Service | Tongan Government signs deal with Kacific for remote island connectivity and fibre back-up | Satellite’s Role In Relieving The Tonga Fibre Cut | Activations, Presentations and Party Time at PITA 2019 | Kacific CEO Talks with Telecom Times | Kacific Becomes a Full Member of GVF | Kacific Sponsors FICTAP 20th International Cable Congress | Meeting Data Demand in Pacific Townships | Kacific1 Milestones: Testing Begins | Tongan Fibre-Optic Cable Outage Relieved by Satellite | Kacific Awards Newtec Contract To Boost Affordable Broadband Services Across Asia-Pacific On Kacific1 | Kacific Lays Out Service Plans to Support Launch of Kacific1. Outlines Plans for Kacific2 | Philippines VIPs Mark Milestones in the Construction of Kacific Satellite at Boeing Factory | Kacific Accepts 2018 Better Satellite World Award | “Building a 4G LTE Network has Never Been Cheaper or Easier” Says Adrian Potter | New Zealand Sales Director Matteo Catanuto Speaks with NZ’s #1 Podcast | Senior Government Ministers and Public Servants Mark Milestone in Satellite Construction at Boeing Factory | Kacific Announced as Recipient of the 2018 Better Satellite World Award from Space & Satellite Professionals International | Connecting the World, Village by Village: Five Reasons Why Satellite is the Key | John Hawker Strengthens Kacific Sales Team, Leading Efforts Across Melanesia and the Pacific | Diversification in the Wave of Next-Generation Satellites | Kacific Appoints Matteo Catanuto to Head Sales in New Zealand and the Pacific | Kacific Selects Kratos to Build State-of-the-Art Multi-Site Gateways for Kacific-1 | Kacific appoints Brandon Seir to Head Broadband Marketing of Products as Satellite Launch Looms | Kacific Listed by Techcrunch Amongst Most-Funded New Private Satellite Companies Worldwide | Kacific and Gardamor to Connect Remote Health Clinics Throughout Timor-Leste | High Throughput, Low Cost – The Future Of Satellites In Asia Pacific | Kacific at PITA 2018: Accessibility Grows Micro Markets In The Pacific | Introducing GigStarter: Connect Your Connections | Vanuatu flag raised as country’s first commercial satellite commences construction at Boeing Satellite Systems | Kacific heads to New Zealand: ‘Land of the Long White Cloud’ | Kacific-1 Passes Critical Design Review – Moves Into Production Phase | NewSpace People: “No Company has Ever Targeted This Segment of The Market with a Realistic Value Proposition.” | Kacific Selects SpaceX to Provide Launch Service | Taking the Tour de Timor to the World via Kacific’s Satellite Connections | Kacific Places Order with Boeing for a High Throughput Satellite | Via Satellite: “Kacific Capacity More Than 70 Percent Presold on First Satellite” | Kacific’s first operational service – connecting rural Vanuatu to the world | “Beyond the Blue Continent” in SatMagazine | Kacific selects AV-Comm teleport for first satellite broadband service in the Pacific | SatelliteFinance reports on UK private investor stake in Kacific | UK Private Investor Takes US$20 Million Stake in Kacific | Kacific features in a Satellite Finance story | Kacific honoured with award for Best Potential in Asia | Kacific the ‘budget airline’ of the internet in rural Indonesia | Kacific and BigNet bring fast affordable broadband to all Indonesians | Pacific Wave Conference: connectivity key to economic growth and resilience | Tokelau selects Kacific to deliver high-speed broadband | Vanuatu government announces a new dawn in education | Kacific to bring fast broadband to Kiribati’s most remote islands | Kacific signs cooperation agreement supporting ITU’s affordable connectivity program for 11 Pacific countries | Kacific inks five year satellite broadband agreement with Solomon Telekom Company Limited | “Flying High” in August CommsDay | Tuvalu Telecommunications Corporation signs five year satellite broadband deal with Kacific | Kacific Features in SatMagazine’s June 2014 issue | Kacific offers Vanuatu Students a chance to “Touch the Sky” | Kacific satellite to provide faster, more affordable broadband to Pacific nations | Data demand drives opportunities for HTS satellites |

Satellite’s Role In Relieving The Tonga Fibre Cut

Apr 09 2019

When the sole fibre cable connecting Tonga to the outside world was severed, satellite broadband from Kacific provided a digital lifeline to the island nation.

 

Services: Kacific Trunking, Kacific Fibre Back Up

Location: Tonga, South Pacific

 

In late January 2019, the international fibre-optic cable that connects the capital of Nukuʻalofa to high speed internet was severed. The smaller domestic cable connecting Nukuʻalofa to the wider islands was also severed. This meant that the nation couldn’t connect to large volume of bandwidth usually supplied by the cable, leaving most businesses and people without access to the internet or international phone calls. Tonga Cable, the operator of this sole fibre connection to the island nation, needed connectivity quickly to assist in diagnosing the outage and mobilising a repair ship. Government agencies and private firms also required bandwidth for vital applications and communications.

The news spread fast at the Pacific Telecommunications Council (PTC) Conference in Hawaii, where Kacific executives heard about the outage. Kacific already supplied a limited amount of bandwidth on a 1.8 metre dish to a local partner. At PTC, Kacific opened up their suite and access to the satellite connection for Tongan telecommunications providers and Government officials to use as a crisis centre. However, it was clear more bandwidth was needed urgently in Tonga to supply critical services.

The Kingdom of Tonga is a Pacific Island nation with 36 inhabited islands of its 169 total islands. These stretch across approximately 800 kilometres of water. The population of just over 108,000 people, of which 82,000 are classified as living in rural areas, usually consume around 2.4 Gbps of broadband bandwidth.

Newly Installed Satellite Terminal in Tonga

“Straight away Kacific sorted out a solution,” said Tonga Cable Director, Paula Piveni Piukala. “Using the back-up satellite connectivity helped us to make the repairs faster. They were very responsive.”

A 3.7 metre satellite terminal dish expected to receive Kacific’s bandwidth had previously been delivered to Tonga, however it had not yet been installed. Within 24 hours a Kacific engineer arrived in Nukuʻalofa to work with the local engineers to align and commission this terminal. This increased the bandwidth to 140 Mbps and it was distributed further through existing networks. Five additional 1.2m Kacific VSAT terminals were further deployed at critical government locations. Kacific’s fast and highly collaborative response during the fibre cut ensured that bandwidth was provisioned for the most critical applications such as the airport, the reserve bank, Government offices, the cable repairs and the meteorological service. The meteorological service is vital for public safety because it monitors and communicates on natural disasters such as earthquake, tsunamis and tropical cyclones.

Satellite connectivity proved to be the fastest, simplest and most reliable back up source of broadband. Within 12 days, Tonga Cable had repaired the cable feeding bandwidth into the main island of Tongatapu.

Paula Piveni Piukala says that back-up connectivity solutions are very important, but the challenge for dispersed Pacific Island nations with small populations is the high cost of infrastructure. “The small islands in the Pacific need to band together and take a regional Pacific position. Advanced technology and better connectivity, which can help our economies, can only be realised if the Pacific Islands work together.”

“What I like most about Kacific, is that they are really understand our context,” said Paula Piveni Piukala. “They understand the attitude of the Pacific and are clear in addressing our specific needs.”