Nov 18 2022

Kacific and Telikom Limited Solidify Partnership, Focus on Further Expansion

Singapore, 17 November 2022 — Following a successful year of offering satellite services to end-users for the very first time, Telikom Limited is working with Kacific Broadband Satellites Group (Kacific) to further expand Telikom Limited’s network and back up its fibre network. The strategic partnership agreement will also allow Telikom Limited to expand Kacific’s Gigstarter services across all parts of Papua New Guinea, further enhancing the country’s digital upgrade.

With a decades-long history of providing telecommunications services to PNG’s communities and businesses, Telikom Limited signed up with Kacific in mid-2021 to offer satellite broadband services to hard-to-reach customers. Through connecting a range of infrastructure including schools, hospitals, governments and churches in highland regions, Telikom Limited has achieved steady growth reaching over 150 sites, with more sites added every month.

The ongoing partnership will provide Telikom Limited with greater capacity to connect its residential and business customers. Offering a fully managed service and pay-as-you-grow plan, Kacific’s Gigstarter model ensures that communities can benefit from low-cost, fast internet access, no matter where they are located.

Telikom Limited will also leverage the efficiency and flexibility of Ka-band satellite technology as a secure, reliable fibre backup system in one of its main sites in Lae, PNG’s second-largest city, for the first time. The partners have just completed the installation and commissioning of a 4.5metre satellite dish for the fibre back up service.

PNG is vulnerable to earthquakes which can damage fibre, leaving entire areas without a means of communications. A recent example is the 7.6-magnitude earthquake which struck on 11 September 2022 in the eastern provinces, affecting Lae and its surrounding region. The regional power grid, internet cables, and the regional highway were damaged. Avoiding service outages in the event of fibre damage is a top priority for Telikom Limited.

4.5m diameter satellite terminal for fibre back up service

“Telikom Limited is a leading telecommunications company with years of experience and a deep understanding of its customers. We’re proud to be working with Telikom Limited to help narrow the digital divide in Papua New Guinea,” says Brandon Seir, Chief Commercial Officer, Kacific.

“PNG has a very large rural population that will benefit substantially from internet access and the ability to use online tools for their work and education. Together with Telikom Limited, we’re changing lives in rural areas, as well as making PNG’s businesses more attractive on the international scale.”

Nathaniel Lepani, Head of Sales & Marketing, Telikom Limited says: “With the affordable, high-speed satellite service Kacific provides, Telikom Limited can grow its customer base, and in doing so, advance social and economic development. So far, we’ve had an influential, successful partnership, and we’re looking forward to using the fibre back up service to ensure the continuity of our services for all customers.”

“This strategic partnership lets us leverage the breadth and depth of Kacific’s satellite services, which are ideally suited to meet current and future connectivity demands of PNG. In the long run, expanding internet access will lay a firmer groundwork for the implementation of PNG Vision 2050 Development Strategic Plan.”

Despite PNG’s relatively large rural population, it has an estimated 1.66 million internet users, making its digital landscape the most populated in the Pacific1. The country is working to initiate more development and trade as well as attract international investment. According to a 2019 survey, unreliable telecommunications is the number one factor affecting businesses in PNG.

  1. Digital 2022: Papua New Guinea, Digital Reportal.
  2. The PNG 100 CEO Survey: Papua New Guinea’s chief executives expect a rise in profits in 2019, Business Advantage.


ENDS ###

About Telikom Limited

Telikom Limited is the leading telecommunications company in the South Pacific region operating its own leading systems and technology. It offers both retail and wholesale voice & data broadband services, through its entirely digital network and extensive optical fibre systems spanning over five decades.

About Kacific

Founded in 2013, Kacific Broadband Satellites Group is a next-generation satellite operator providing access to affordable, reliable, high-speed broadband services across Asia and the Pacific. Kacific uses advanced Ka-band space and ground communications technologies to provide innovative services to governments, businesses, and communities. Today Kacific connects over 2,000 educational and healthcare facilities. Its services foster greater internet usage, fuel economic growth and improve delivery of critical services.

Its first satellite, Kacific1, connects underserved areas in 25 countries in Asia Pacific, home to over 600 million people. Its second satellite, Kacific2, is in development and will address 1TB in unmet demand and 1 billion people, extending Kacific’s coverage across nine new markets in South, Central and West Asia.

The award-winning company is headquartered in Singapore and employs over 70 staff globally. For more information visit or follow on Facebook, LinkedIn, Twitter or YouTube

Media Contacts

Beatrice Mok
Kacific Broadband Satellites Ltd

Allan Botica
Botica Butler Raudon Partners
+64 21 400 500